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Communication Nation feed

• Government is a service
  The purpose of government is to serve the people. Thomas Jefferson and Mao Zedong may not agree on much, but they do agree on this.“The purpose of government is to enable the people of a nation to live in safety and happiness. Government exists for the interests of the governed, not for the governors.”~ Thomas Jefferson“We serve the people… If, in the intere […]
• What is a connected company?
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• Gamestorming for service design
  As part of the kickoff for the Global Service Jam, I was asked to offer some tips on how service designers could use gamestorming. So I put together a few thoughts in this short video. […]
• The future is podular
  .flickr-photo { border: solid 1px #FFFFFF; }.flickr-yourcomment { }.flickr-frame { text-align: left; padding: 3px; }.flickr-caption { font-size: 0.8em; margin-top: 0px; } The future is podular, originally uploaded by dgray_xplane. One of the most difficult challenges companies face today is how to be more flexible and adaptive in a dynamic, volatile business […]
• The connected company
  Many thanks to Thomas Vander Wal for the many conversations that inspired this post.The average life expectancy of a human being in the 21st century is about 67 years. Do you know what the average life expectancy for a company is?Surprisingly short, it turns out. In a recent talk, John Hagel pointed out that the average life expectancy of a company in the S […]